Cancellation Policy

1. Order Cancellation

Customers can request cancellation of an order only before the order has been shipped.

• If the order has not yet been dispatched, it may be cancelled upon request.
• Once the order has been shipped, cancellation requests will not be accepted.

2. How to Request Cancellation

To cancel an order, customers must contact us as soon as possible with the following details:

• Order ID
• Customer Name
• Reason for cancellation

📧 Email: friendzzworld25@gmail.com

3. Cancellation Approval

• Cancellation requests will be reviewed by our team.
• If the order has not been shipped, the cancellation will be approved.
• FriendzzWorld reserves the right to accept or reject cancellation requests based on order status.

4. Refund After Cancellation

• If the cancellation is approved, the refund will be processed to the original payment method.
• Refund processing time: 5–7 working days.
• For prepaid orders, the refund will be issued after cancellation confirmation.

5. Orders Already Shipped

If the order has already been dispatched, cancellation will not be possible. In such cases, customers may refer to our Refund Policy for return or replacement eligibility.

6. Fraud Prevention

FriendzzWorld reserves the right to cancel any order if fraudulent or suspicious activity is detected.

7. Contact Us